Return and Refund Policy

Last updated: June 8, 2026

We want you to be satisfied with your purchase from Vendo Fleet. This Return and Refund Policy explains when and how you can return a product.

Return window

You may request a return within 30 days of delivery, subject to the conditions below.

Condition of returned items

To be eligible, items must be unused, in their original condition and packaging, and in resalable condition. Proof of purchase is required.

Non-returnable items

• Custom or modified machines (wraps, branding, card-reader installation, or other custom configurations).
• Clearance or final-sale items, where marked.
• custom or made-to-order items, and items marked final sale

How to start a return

Contact us through our Contact page or at sales@vendofleet.com with your order number to request a return authorization before sending anything back.

Return shipping and restocking

the customer is responsible for return shipping unless the item arrived damaged or defective Returns may be subject to a restocking fee of up to 20%, disclosed when your return is authorized.

Refunds

Once we receive and inspect your return, we will notify you of the outcome. Approved refunds are issued to your original payment method within 5–10 business days.

Damaged or defective items

If your item arrives damaged or defective, contact us right away. Damaged-in-transit and defective items are handled at no return-shipping cost to you, and may also be covered under our Warranty Policy.

Contact

Questions about returns? Reach us through our Contact page or at sales@vendofleet.com.